Privacy Policy

At Kalon.pk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website (www.kalon.pk).

1. Information We Collect

When you browse our store, we may collect the following information:

Personal Information:

  • Name, email address, phone number, shipping/billing address

  • Payment details (processed securely via Shopify or third-party providers)

  • Any information you provide via contact forms, order notes, or emails

Non-Personal Information:

  • Device information (browser type, IP address, time zone)

  • Cookies & usage data (e.g., pages visited, time spent, cart activity)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchases or promotions

  • Improve our website and product offerings

  • Prevent fraud and ensure site security

  • Send marketing emails (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data.

We only share information with trusted third parties to:

  • Process payments (Shopify Payments, JazzCash, Easypaisa, etc.)

  • Ship products (courier and logistics partners)

  • Analyze traffic and user behavior (via tools like Google Analytics or Meta Pixel)

All third-party providers are obligated to protect your data.

4. Cookies & Tracking

We use cookies to:

  • Remember your preferences and cart items

  • Provide a personalized shopping experience

  • Measure and improve ad performance

You can manage or disable cookies via your browser settings.

5. Your Rights

You have the right to:

  • Access or correct your personal information

  • Opt-out of marketing communications at any time

  • Request deletion of your data (subject to legal and transaction requirements)

To exercise any of these rights, contact us at: hello@kalon.pk

6. Data Security

We follow best practices and use Shopify’s secure platform to protect your information. However, no method is 100% secure. We recommend using strong passwords and keeping login details confidential.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with an updated date.

8. Contact Us

For any questions or privacy concerns:
📧 Email: hello@kalon.pk
🌐 Website: www.kalon.pk